Contact us

Get help with completing the form or questions about self-isolation.
Contact centre staff cannot give you advice about your personal circumstances.

If you need help completing the form

You can call the passenger locator form helpline.

Calling from the UK

Passenger locator form helpline
Telephone: 0800 678 1767
Monday to Friday, 9am to 5pm
Calls are free of charge

Calling from outside the UK

Passenger locator form helpline
Telephone: 0044 207 113 0371
Monday to Friday, 9am to 5pm
Call charges depend on the network provider

Report other technical problems

Email the online help team to report technical problems with your online application. For example, problems with passwords or page errors.

You must include:

  • your name
  • what you're applying for
  • a description of the problem

Include screenshots of the problem, if you have them.