We use some essential cookies to make this service work.
We would like to use analytics cookies so that we can understand how you use this service and make improvements.
You have accepted analytics cookies. You can change your cookie settings at any time.
You have rejected analytics cookies. You can change your cookie settings at any time.
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Go back to the page you were looking atCookies are files saved on your phone, tablet, or computer when you visit a website.
We use cookies to:
When you first use this service, we show a cookie message. This gives you the option to accept or reject non-essential cookies. We then store a cookie so that your computer knows you have seen it and you are not shown this message again.
| Name | Purpose | Expires |
|---|---|---|
| cookies_policy | Saves your cookie consent settings | 1 year |
| cookies_preferences_set | Lets us know you have saved your cookie consent settings | 1 year |
When you apply using the service, we will set a cookie to remember your progress through the forms. This cookie does not store your personal data and is deleted once you have completed the transaction.
| Name | Purpose | Expires |
|---|---|---|
| UKV&I_SESSION | Stores an ID for your application while you are applying | When you close your browser or when you click the sign out link |
With your permission, we use Google Analytics to collect information about how you use this service. This helps us check the service is meeting your needs and make improvements.
Google Analytics stores information about:
No personal details are stored with this information, so you cannot be identified.
| Name | Purpose | Expires |
|---|---|---|
| _ga | Counts how many users visit our service by tracking if you have visited before and which pages you visit | 2 years |
| _gat | Counts how many users visit our service by tracking if you have visited before and which pages you visit | 1 minute |
| _gid | Counts how many users visit our service by tracking if you have visited before and which pages you visit | 1 day |
With your permission, we use Dynatrace to measure the health of our systems. Dynatrace captures data on the infrastructure of our service to help us diagnose problems and keep the service running.
One way it does this is through real user monitoring. This lets us know if your digital experience is slow and which parts of the website are experiencing errors.
| Name | Purpose | Expires |
|---|---|---|
| dtCookie | Helps us monitor our service and deliver a better experience | When you close your browser |
| dtLatC | Helps us monitor our service and deliver a better experience | When you close your browser |
| dtPC | Helps us monitor our service and deliver a better experience | When you close your browser |
| dtSa | Helps us monitor our service and deliver a better experience | When you close your browser |
| rxVisitor | Helps us monitor our service and deliver a better experience | 2 years or when you close your browser (depending on the system) |
| rxvt | Helps us monitor our service and deliver a better experience | When you close your browser |